Reach customers on Viber with branded campaigns that the Wavix team sends for you, with rich media, scheduling, SMS failover, and delivery reports.
With Viber campaigns, you send branded messages to your customers on Viber. Only businesses approved by Viber can send these messages, and the Wavix team sends each campaign for you.
Viber campaigns are a managed service. You don’t build or send the campaign yourself:
Request access. Contact the Wavix team with your use case, target countries, and expected volume. Wavix reviews each request individually.
Register your sender. After approval, the Wavix team registers your business as a Viber sender, with your business name and logo. Viber reviews and approves each sender.
Send your campaign brief. Share your recipient list, message content, and schedule with the Wavix team.
Get your results. The Wavix team sends the campaign and shares the delivery report with you.
Add placeholders to your message, such as the customer name or an order number. The Wavix team fills them in for each recipient from your recipient list.
Send your campaign right away or schedule it for later. You can set a delivery window, so messages don’t reach customers outside business hours in their time zone.
If a recipient doesn’t use Viber or the message isn’t delivered, the campaign can send the message as an SMS instead. This way, you reach customers who can’t receive Viber messages.
